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✉️ How to use Messaging in Temple

Reach your fans directly via Email, SMS and Instagram

Emma Ballay avatar
Written by Emma Ballay
Updated yesterday

Reach and hyper-target your fans via Email, SMS and IG DMs in a few clicks. Drive more engagement on release day with automatic release day notifications, and trigger messages to auto-send when fans engage.

Features

  • Email and SMS Messages: Whether it's a big announcement or a gentle reminder, reach your fans wherever they are via Email or SMS.

  • Create Message Sequences: Trigger messages to automatically send when fans complete actions, for example, RSVP, subscribe, and engage.

  • Target specific fans: Create saved Audience Segments to target fans with personalized messages based on location, behaviours, and more.

  • Attach your Temple Drops: Easily attach your Drops to your Email or SMS messages directly to your fans.

  • Preview before you send: See how your Email or SMS messages will appear to your fans, make changes, and customize until you’re happy.

  • Schedule Messages: Choose to schedule your messages for the future. Select the date and time then let Temple deliver directly.


  1. Sending Emails

  • Compose personal messages

  • Attach your Drops as visual cards

  • Preview your message in real-time

2. Sending SMS

  • Compose personal messages

  • Attach Drops as URLs

  • Preview your message in real-time


3. Messaging analytics

Go to analytics to view:

  • View message sends, opens and clicks


4. Message Sequences (with IG DMs)

  • Automate fan engagement

  • Create message sequences that trigger when plans complete actions

Fan Actions:

  • Fan subscribers

  • Fan RSVPs

  • Fan replies to IG story with keyword (New)

Triggers:

  • Send an exclusive track

  • Send a release day message

  • Share private ticket link

  • Send custom message


How to use Messaging

Now that you've heard of all the features included in the Messages tab, we'll explain the details ⬇️

  1. How do Messaging credits work?

  • You can purchase blocks of Email, SMS credits anytime you like.

  • There are 3 bundles to choose from essential $20, Advanced $50 and Elite $100.

  • You can choose to spend your credits however you like on SMS and Email.

  • IG DM’s will always be free.

2. Can I send single messages to multiple audiences at once?

You can choose to send to multiple audience segments. There is no limit to how many segments you can send to.

3. How do I create saved Audience Segments to send targeted messages?

You can create saved audience segments in the audience feature.

  • To save a segment for all fans, simply remove filters and save the segment.

  • To save segments based on specific attributes, apply filters and then save.

4. Is there a limit to how many messages can I send?

You can send as many messages as your existing credits allow. You can buy additional credits anytime.

5. Can I schedule messages?

  • You can schedule single or omni-channel messages to send whenever you like.

  • Sequenced messages will trigger and send as soon as fans complete the selected action.

6. Can I upload any content to my email or SMS messages?

Currently, you attach your Temple Drops to your messages and images.

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