Sometimes, the Soundcloud or Youtube link that you add to Groover is not displayed correctly in your Dashboard, or it cannot be read, or you get an error message. Most of the time, adjusting a few settings can fix this issue instantly. This how to do it!

Before everything...

Start by checking out:

  1. That you're adding a Soundcloud or Youtube link. We don't accept other types of links for now. Regarding the optional Spotify link field, you need to add a... Spotify link. Please note that you can totally leave this second field empty.

  2. That you're adding a link to a single track and not to an album or playlist. You'll get an error message otherwise. Indeed, you may only send one track at the time by campaign on Groover. If you wish to provide the influencers with a link to your EP/LP, don't hesitate to add it to your Track Details or to your Profile.

⚠️ Tip : if your SoundCloud link looks like this: it may not work correctly on Groover. You can erase the part after the interrogation point ("?"), keep only and it will work out!

⚠️Tip 2 : choose a SoundCloud link and not a SoundCloud Go+ link. Indeed, your track needs to be uploaded on the publicly free access platform, whether its status is public or private [more info below ⬇️] . If not, the influencers will only be able to listen to the first 30 seconds of your track, that would be a shame...

A music influencer tells you that he cannot read your Soundcloud link? The most frequent explanation is that you've added a private link without making it shareable.

Indeed, Soundcloud private links can only be played by you. In order for them to be played by other users, you need to make them shareable. To do so, get on Soundcloud and the link to your song. Click on Share under the player.

Then, copy-paste the Private Sharing link. It's that particular link that you need to use on Groover.

You realized it after sending your campaign?

You can simulate a new campaign for the same track, then update the track link and go to the next step. It will update the track link for all previous campaigns and submissions as well 💪

If you encounter any issue with this, please contact us using the chat icon in the lower-right corner of the screen and send us the name of your track with the correct shareable link.

An influencer tells you that he can't read your Youtube video on Groover? First of all, check that your link is public or unlisted [a private link cannot be read by anybody else than you]

In most cases, you may have - willingly or not - prevented the integration of your video on other platforms than Youtube. To Allow integration again, this is how you may proceed :

  1. Get there :

  2. Click on the video in question (to modify it)

  3. Go to "Advanced parameters"

  4. Then down to "Additional options" and tick "Allow integration"

And that's it! Your video is now perfectly visible on Groover ✨

If your Spotify link doesn't work on Groover, you can check if it has this format:

Meaning it starts by ...

To find your track link on Spotify, you need to click on the "..." on the right side of the title of the track, then on "Share", then on "Copy Song Link".

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